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Current customers will receive the movie guide my mail whereas new ones will receive it upon the installation of the service. A small quantity is also available at all cytashops. |
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TV-Mail
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In order to verify whether your modem needs to be upgraded:
- Try to enter the TV - Mail service and send an e
- mail message, as described in the User Guide
- If
you fail to send an e-mail message at
your first attempt and the message "10404:
Server Unavailable" appears on your
screen , check whether the type of your modem is " ECI B-FOCUS
MULTIPORT 342+" (the modem's type is written at the bottom of
the modem).
- Check whether the modem's manufacturing date is between
02/2005 and 06/2006. The date is written at the bottom of the
modem.
- In this case, you will have to upgrade your modem,
by following one of the procedures specified in the links here
below, given that you are a subscriber to DSL Access Home256 or DSL Access Home512 or DSL Access Home1000.
- Follow the upgrade instructions according
to the type of your modem.
- If the type of your modem is " ECI B-FOCUS MULTIPORT
342+A", click
here for
the modem upgrade instructions.
- If the type of your modem is " ECI
B-FOCUS MULTIPORT 342+B", click
here for the modem upgrade instructions.
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